09/25/2024

[Q]: Why can't data sync with iPhone 15 / iPad Pro / iPad mini using the SIIG 16-Port Industrial 600W USB-C PD Charging Station (ID-US0B11-S2)?

[A]: Because our ID-US0B11-S2 requires a USB-C to A+C adapter cable for data sync with iPhone 15/Plus/Pro/Pro Max, iPad Pro, or iPad mini

*See product detail information, please go to "product page".

09/25/2024

[Q]: I'm unable to achieve a 4K 144Hz output on My monitor when utilizing the SIIG HDMI 2.1 Capture device (Ce-H28311-S1)?

[A]: Please verified that the monitor's HDMI port supports the necessary 18Gbps bandwidth for 4K 144Hz resolution

*See product detail information, please go to "product page".

09/25/2024

To ensure optimal 4K 60Hz display performance when using a DisplayLink Docking Station with a Snapdragon Processors laptop, it is recommended to employ an HDMI cable that is no longer than 2 meters