JavaScript seems to be disabled in your browser. For the best experience on our site, be sure to turn on Javascript in your browser.

Knowledge Base
Q: Whenever I am connected to the device, using CommWatch, I can turn on the unit and get a feedback message that reads "Initialization Finished! @version 1.0.4 @AV A @AU To_Switch 1 @EDID_MODE 0" Why get the "COMMAND ERROR" when sending the command out?

Q: Whenever I am connected to the device, using CommWatch, I can turn on the unit and get a feedback message that reads "Initialization Finished! @version 1.0.4 @AV A @AU To_Switch 1 @EDID_MODE 0" Why get the "COMMAND ERROR" when sending the command out?

Please refer to the user manual, the command needs ending mark “” or not “” means "Enter", please press "Enter" of the keyboard to next line then press "Send" of software

Please note that you must be logged in to submit questions.

Your question:

Your name:

get notification on email when the answer is ready

Your e-mail:

About SIIG

Since 1985, SIIG Inc. has led the way in creating IT and AV connectivity solutions you can trust. Built on core values of professional integrity with customer satisfaction as the focus point, our company is committed to providing top-notch service, support, and product solutions that elevate your AV and IT user experience. As our 30+ year legacy continues, our team will diligently contribute insights and add unique value to various industry markets on how people can better connect with technology.

learn more...

IT Products

AV Products

Company Info

31038 Huntwood Ave
Hayward, CA

Call Us
+1 510 657 8688

For Sales Inquiry:
[email protected]

For Support Inquiry:
[email protected]

For RMA Inquiry:
[email protected]