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Knowledge Base
Q: My device can power up and detected by control software, however it can't detect any inputs, and can't output any display

Q: My device can power up and detected by control software, however it can't detect any inputs, and can't output any display

Please check the Dip Switch on the front panel of the product is in the "Up" position (Normal mode), and then re-plug the power. If it still fail, please go to the SIIG product webpage to download the control software, and refer to the user manual on page 5 & 6 to reset the device

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About SIIG

Since 1985, SIIG Inc. has led the way in creating IT and AV connectivity solutions you can trust. Built on core values of professional integrity with customer satisfaction as the focus point, our company is committed to providing top-notch service, support, and product solutions that elevate your AV and IT user experience. As our 30+ year legacy continues, our team will diligently contribute insights and add unique value to various industry markets on how people can better connect with technology.

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