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Knowledge Base
Q: I have a setup issue when I connect the different TVs that are playing the same content but no sound. What should I do?

Q: I have a setup issue when I connect the different TVs that are playing the same content but no sound. What should I do?

Please change the audio output format to PCM or change the EDID of the Splitter to 2 channel, because the TVs or displays cannot decode the audio. * Don't use bitstream or digital format

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Since 1985, SIIG Inc. has led the way in creating IT and AV connectivity solutions you can trust. Built on core values of professional integrity with customer satisfaction as the focus point, our company is committed to providing top-notch service, support, and product solutions that elevate your AV and IT user experience. As our 30+ year legacy continues, our team will diligently contribute insights and add unique value to various industry markets on how people can better connect with technology.

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