Q: Letter on the key coming off

Applies to the Following Products:

- USB Ultra Slim Mini Keyboard (JK-US0512-S1)

- Wireless Multimedia Keyboard & Mouse (JK-WR0212-S1)

- Wireless Ultra Slim Mini Keyboard (JK-WR0512-S1)

- USB Desktop Keyboard (JK-US0012-S1)

- USB Premium Aluminum Keyboard with Hub (JK-US0412-S1)

- Wireless Bluetooth Mini Keyboard (JK-BT0112-S1)

- USB Mini Multimedia Keyboard (JK-US0312-S1)

- Wireless Ultra Slim Multimedia Mini Keyboard (JK-WR0612-S1)

- USB Low Profile Multimedia Keyboard (JK-US0212-S1)

- Wireless Mini Multimedia Trackball Keyboard (JK-WR0412-S1)

- USB Desktop Keyboard with Mechanical Key Switches (JK-US0112-S1)

- USB Compact Multimedia Keyboard (JK-WR0712-S1)

- Bluetooth Wireless Mini Keyboard (JK-BT0112-S2)

- USB Compact Low Profile Multimedia Keyboard (JK-US0612-S1)

- USB Compact Multimedia Keyboard (JK-US0712-S1)

- USB Slim Ergonomic Multimedia Keyboard (JK-US0812-S1)

- USB Slim Ergonomic Multimedia Keyboard (JK-WR0812-S1)

- Wireless Multi-Touchpad Mini Keyboard (JK-WR0312-S1)

Solution:

We need to replace the whole keyboard if the letter on key is coming off.  Please use the link below to fill out the RMA request form.

http://www.siig.com/support/rma